ManufacturingHow MISUMI cut documentation time by 50% and increased process documentation likelihood by 1.5× with Fluency's automated SOP generation.
Global industrial supply specialist with 80+ sextillion configurable components
Documentation Time Reduction
50%
Process Documentation Likelihood
1.5×
Training Consistency
Global
Global manufacturing operations hindered by manual documentation processes
MISUMI supports a global network of manufacturing and automation teams with a catalogue of over 80 sextillion configurable components. Their existing documentation process was time-consuming and inconsistent—teams spent hours manually drafting SOPs, hindering new-hire training and cross-team alignment.
The manual approach created bottlenecks:
Automated SOP generation that records workflows end-to-end
Fluency transforms MISUMI's documentation process by auto-recording every step across their workflows. Operations and customer-success teams now generate production-ready SOPs in minutes—no manual screenshots or formatting required.
Key capabilities deployed:
Measurable transformation in documentation efficiency and adoption
MISUMI cut documentation effort nearly in half at full capacity, freeing enterprise operations teams to focus on high-value activities.
Teams are significantly more likely to record and share SOPs when the barrier to creation is eliminated.
Standardised training guides ensure uniform processes across all manufacturing operations and geographic locations.
“Fluency has revolutionised how we create and maintain training guides. Its step-by-step record functionality ensures thorough and accurate documentation, enabling our team to learn independently and maintain consistent standards across enterprise operations.”
Jacqueline Ong
Customer Service
Leading global industrial supply specialist
MISUMI is a Japanese industrial-supply specialist founded in 1963. They deliver:
Their commitment to precision manufacturing and operational excellence makes them an ideal partner for Fluency's automated documentation solutions.
Trusted by leading operations teams